Privacy policy

Privacy Policy

Effective Date: 19/04/2025

At Sophie Elizabeth Wedding Stationery, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make an enquiry or purchase from us.

1. Who We Are

Sophie Elizabeth is a bespoke wedding stationery design service based in the UK. Our website address is: www.sophie-elizabeth.com

2. What Information We Collect

We may collect and store the following information when you use our website or interact with us:

Name
Email address
Phone number
Billing and shipping address
Wedding/event date and details
Payment information (processed securely via third-party providers such as Stripe or PayPal)
Any additional details you provide during consultations or enquiries

We also collect anonymised usage data through tools like Google Analytics to help improve the website experience.

3. How We Use Your Information

Your personal information is used to:

Process and manage orders and payments
Schedule consultations and respond to enquiries
Deliver products and services
Send booking confirmations, proofs, and updates
Improve our website and services
Comply with legal or tax obligations

We will never sell or share your personal data with third parties for marketing purposes.

4. How We Store and Protect Your Data

We store your data securely and only retain it for as long as necessary for the purposes outlined above, or to meet legal obligations. All third-party services we use (e.g. payment processors) comply with GDPR and use encryption and other safeguards to protect your data.

5. Cookies

Our website uses cookies to enhance your experience, analyse site usage, and support functionality like shopping carts. You can choose to disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

Under GDPR, you have the right to: